In short
- We only collect what Roadan needs to work: your account, your settings and your progress.
- We don’t sell your data and we don’t use advertising trackers.
- You can get a copy of your data or delete it at any time.
- The website sets no cookies.
Who we are
Roadan is an independent driving-theory app, available at roadan.com, in the App Store and on Google Play. Roadan is responsible for the personal data described on this page. You can reach us at support@roadan.com.
What we collect
- Account (optional): your email address and, if you choose, a name to greet you. If you sign in with Apple or Google, we receive the email address they share with us.
- Settings: your app language, the country of your exam and your appearance choice.
- Learning progress: your answers, practice sessions, mock exams and review schedule, so Roadan can bring back what you got wrong and keep your devices in sync.
- Problem reports: when you report a problem, your message, the question it is about and basic device details (app version, system version, device model).
- Crash reports: technical details when the app crashes, without your answers or messages.
- Waitlist: if you join it on our website, your email address, language, chosen country and a scrambled (hashed) form of your IP address, used only to stop abuse.
Without an account, your progress stays on your device and never reaches our servers.
How we use it
- To run your account and sync your progress between devices.
- To fix the problems you report and the crashes we see.
- To send the emails you ask for: sign-in codes and, if you joined the waitlist, the launch email.
- To keep Roadan secure and prevent abuse.
We rely on our agreement with you to run the app, on your consent for the waitlist (which you can withdraw at any time) and on our legitimate interest in keeping Roadan safe and working.
What we never do
- Sell or rent your personal data.
- Use advertising trackers or build advertising profiles.
- Use your data for anything other than running and improving Roadan.
Who helps us
A small number of providers process data on our behalf, under contracts that protect it:
- Supabase: accounts, sign-in and our database, on servers in Frankfurt, Germany.
- Cloudflare: website hosting, email forwarding and visit statistics without cookies.
- Resend: sending emails such as sign-in codes and the waitlist confirmation.
- Sentry: crash reports.
- Apple and Google: Sign in with Apple and Google, app distribution and, when available, in-app purchases. We never see your card details.
Some of these providers may process data outside your country, including in the United States. When they do, the transfer is protected by the European Commission’s standard contractual clauses or an equivalent safeguard.
How long we keep it
- Account, settings and progress: until you delete your account.
- Problem reports: as long as they help us fix the content; if you delete your account, they stay without your name.
- Crash reports: up to 90 days.
- Waitlist: until you unsubscribe or we have sent the launch emails.
Your rights
You can ask for a copy of your data, correct it, delete it, receive it in a portable format, or object to how we use it. Write to support@roadan.com and we will answer within one month.
You can also complain to a data protection authority, such as the CNIL in France or the one where you live.
Deleting your account
In the app, open Settings, then Your account, then Delete account. Your profile, settings, progress and exam history are deleted from our servers straight away. Problem reports you sent stay, without your name.
Can’t open the app? Email support@roadan.com from the address on your account and we will delete it for you.
Children
Roadan is for people preparing for a driving licence. It isn’t meant for children under 13 and we don’t knowingly collect their data. If you think a child has given us data, write to us and we will delete it.
Changes to this policy
If we change this policy in a way that matters, we will update the date at the top and tell you in the app before the change applies.
Questions about your privacy?
Write to us and a person will answer.
support@roadan.com